Privacy Policy

PRIVACY POLICY

Protection of private information regarding Website Users https://netrack.store/en/ (hereinafter referred to as "Side”) is extremely important to us, therefore we make every effort to ensure that you are safe when visiting our Website.

Please read the content of this document (hereinafter referred to as "Privacy policy") designed to explain the rules of taking care of your personal data when you visit the Website. Each time you use the Website, you are subject to this Privacy Policy, therefore, each time you enter the Website, we kindly ask you to read its content.

This privacy policy presents, among others: the rules of contact with the Company Dystrybucja Pro sp. z o. o. with its registered office in Cholerzyn, address: Cholerzyn 467, 32-060 Cholerzyn, entered into the Register of Entrepreneurs kept by the District Court for Kraków Śródmieście in Kraków, 11th Commercial Division of the National Court Register under KRS number 0000321673, NIP: 6762389956, REGON: 120836033 (hereinafter referred to as the "Seller"), the rules for collecting, storing and processing personal data by the Seller, the sources of obtaining personal data, the scope and purpose of personal data processing, the time for which personal data are processed and the rights of the individual regarding their personal data.

Dictionary

The following terms mean:

• "Privacy policy" - it should be understood as this document called "Privacy Policy";

• "Seller" - it should be understood as the Company Distribution Pro Sp. z o. o. with its registered office in Cholerzyn, address: Cholerzyn 467, 32-060 Cholerzyn, entered into the Register of Entrepreneurs kept by the District Court for Kraków Śródmieście in Kraków, 11th Commercial Division of the National Court Register under KRS number 0000321673, NIP: 6762389956, REGON: 120836033;

• "Online shop" – it should be understood as the website available at the address https://netrack.store/en/;

• "Client" – it should be understood as a natural person acting for himself or herself or for a legal person or organizational unit without legal personality, but having legal capacity under the Act, and who used the Online Store by browsing the website available at https://netrack.store/en/ or by sending your personal data in order to register an Individual Account in the Online Store or place an order in the Online Store, or to subscribe to the Newsletter;

• "Individual account" - panel assigned individually to the Customer after registration of data in the Online Store system, marked with an individual name (login) and password provided by the Customer in the Seller's ICT system, allowing the Customer to use additional functionalities of the Online Store;

• "The order form" – a form by which the Customer orders the Goods offered by the Seller in the Online Store and specifies the method of delivery, in which the Customer provides the following data: name, surname, optionally company, optionally registered office address and NIP number, e-mail address, telephone number, delivery address , optionally date of birth;

• "Account registration” – it should be understood as a form used to register the Customer in the Online Store in order to create an Individual Account via the Online Store, through which the User provides the following personal data: name, surname, optionally company, registered office address and NIP number, e-mail address, telephone number , delivery address, optionally date of birth, individual password;

• "Logging in to an Individual Account” – it should be understood as a form used to log the Customer into an Individual Account in the Online Store - after prior Registration - through which the Customer provides the following personal data: e-mail address, password;

• "Services" – means the following actions of the Seller, taken as a result of providing personal data by the Customer: sending the Newsletter via e-mail address if the Customer agrees to subscribe to the Newsletter or conclude a sales contract between the Seller and the Customer, or maintaining an Individual Account;

• "Newsletter” – it should be understood as an information bulletin regarding new products and promotions in the Online Store, to which the Customer agreed to subscribe by providing his e-mail address in the "Receive information about promotions and sales" field or by selecting the "Subscribe to the newsletter" option when completing the Form orders.

§ 1. Preliminary provisions

1. This Online Store is run by the Seller.

2. This Privacy Policy comes into effect from the date April 15, 2019. and defines, among others rules for contacting the Seller, rules for collecting, storing and processing personal data by the Seller, including data that can be entered by you through the Online Store website by completing the Order Form and in the Account Registration process; sources of obtaining personal data, the scope and purpose of personal data processing, the time for which personal data is processed and the rights of the individual regarding their personal data.

3. This privacy policy is not addressed to persons under the age of 16 and we do not knowingly collect personal data of such persons.

5. The Online Store may contain external links (hyperlinks) to websites, plug-ins or applications belonging to other entities. Clicking on these links or granting permission to connect may result in the collection or sharing of your data. We have no control over these sites and are not responsible for their privacy policies. After leaving the website of our Online Store, we encourage you to read the privacy policy of each website you visit.

5. By accepting this Privacy Policy, the Customer declares that he has read its content, accepts its terms and undertakes to comply with them.

§ 2. Cookies

1. The website uses "Cookies". After the User enters the Website, a message appears informing about the use of cookies by the Website. The message is visible to the User until he accepts the message about the use of cookies by the Website. Acceptance takes place by pressing the field with the inscription: "I accept" by the User.

2. Precise information on Cookies, indicating what Cookies are and how they are used by the Website, is available after the User presses the field with the inscription: "Cookies Policy" appearing simultaneously with the message about the use of Cookies by the Website and in the "Cookies Policy" tab on the Website.

§ 3. Personal data

1. Personal data is information about an identified or identifiable natural person. Data that has been anonymized in such a way that the data subject cannot be identified at all or no longer is not personal data.

2. The administrator of personal data obtained from customers is the Seller.

3. Personal data is processed in accordance with the law and taking into account the principles of reliability, transparency and adequacy.

4. The Online Store website does not collect or process personal data for their transfer or sale to external entities for marketing purposes. The seller also does not send messages on behalf of third parties.

5. We may collect, process, store and transfer different types of your personal data, which we have grouped as follows:

Identity Data, including first name, last name, gender, date of birth, username or similar identifier.

Contact details, including billing address, delivery address, company, registered office address, tax identification number, e-mail address, telephone number.

Transaction Data, including completed transactions and payments.

Technical data, including IP address, login details, browser type and version, time zone and location settings, plug-in types and versions, operating system and other technologies you use on the devices you use to access the Site.

Account information, including username and password and order history.

Usage Data, information on how you use the Online Store website and what Services you use.

Marketing and Communication Data, including your preferences in receiving commercial information and communication from us.

6. When you use the website of our Online Store, it may automatically download your Technical Data regarding your devices or activities and patterns of behavior on the web. We collect this personal data through Cookies and other technologies, in accordance with the "Cookies Policy" available on the website of our Online Store.

§ 4. Purpose and basis for processing your personal data

1. If the User provides personal data, they will be used in accordance with the purpose of their transfer. Below we present a specification of the purposes / activities of processing your personal data by category of this data, assigned to the legal basis for the processing of personal data.

2. Providing personal data is voluntary, however, the lack of consent to the processing of personal data makes it impossible to register an account and fulfill orders.

§ 5. Sharing your personal data and international transfers

1. For the purposes indicated in the preceding paragraph, we may disclose your personal data to external third parties, such as courier, accounting, IT companies, providing services such as hosting, cloud computing, as well as the Tax Office and other public authorities in the Republic of Poland.

2. If the Customer chooses payment by:

• Tpay system - his personal data is transferred to the extent necessary for the execution of payments to Krajowy Integrator Płatności SA with its registered office in Poznań, address: ul. St. Marcin 73/6, 61-808 Poznań, KRS: 0000412357, NIP: 7773061579, REGON: 300878437, then Krajowy Integrator Płatności SA is the administrator of the Customer's personal data.

3. We require all third parties to maintain security measures in relation to your personal data and to process it in accordance with the law. We do not allow our suppliers to use Users' personal data for their own purposes and we allow them to process it for specific purposes and in accordance with our instructions.

4. Due to the fact that we use the services of other providers, e.g. in the field of ICT support, your personal data may be transferred outside the EEA. In such cases, we ensure a similar level of protection of this data by providing at least one of the following protection measures:

• transfer of personal data to countries recognized by the European Commission as ensuring adequate protection of personal data,

• application of data protection clauses adopted by the European Commission, guaranteeing the same protection as in the European Union, or

• while we use service providers based in the United States, we may transfer data to them as part of Privacy Shield, which requires them to provide similar protection as within the European Union.

§ 6. Data security

1. The processing of the Customer's personal data by the Seller is carried out in compliance with all rules regarding the security of personal data processing that meet the requirements of the law. We have put in place the necessary security measures to protect your data from accidental loss, unauthorized access or use, alteration or disclosure. We limit access to your data to employees, agents, service providers and other third parties to whom such disclosure is necessary from the point of view of our business. They will process your personal data only in accordance with the Seller's instructions and they are bound by confidentiality.

2. The seller has adopted appropriate procedures to deal with suspected infringement. We will notify you and the applicable supervisory authority of a breach when we are legally required to do so.

§ 7. Data processing time

1. Your personal data will be stored for a period not longer than the time necessary to fulfill the purpose for which they were collected (i.e. the time necessary to complete the order, maintain the Customer's account), unless a longer period results from the need to fulfill our obligations legal, accounting or reporting purposes and for the period necessary to pursue claims resulting from the provisions of the Civil Code.

2. We process personal data processed for accounting purposes and for tax reasons for 5 years counted from the end of the calendar year in which the tax obligation arose.

3. Under certain circumstances, you may request the deletion of your personal data in accordance with § 9.

4. In certain circumstances, we may anonymise your personal data (providing that you are irreversibly de-identified) for research and statistical purposes, in which case we may retain this data indefinitely without any further obligation to notify you.

§ 8. Customer rights related to the protection of personal data. Complaint to the supervisory authority

1. In certain situations, the customer has the right to submit a request to the Seller to view, correct, change, limit, rectify or delete his personal data, which the Seller administers, and the right to object to the processing of his personal data by the Seller. To do this, send a message to the following e-mail address: [email protected].

2. Please note that we will not always be able to fulfill your request to delete your personal data, namely due to individual legal obligations or pursuing claims. In such cases, this will be communicated to you upon request. If you wish to obtain more information on individual rights presented under this paragraph, please contact us using the Seller's contact details.

3. The customer has the right, at any time, to withdraw consent to the processing of personal data by sending a message to the e-mail address [email protected] or by clicking on the deactivation link sent each time in the Newsletter or other marketing message. Withdrawal of consent does not affect the lawfulness of the processing that was made on the basis of consent before its withdrawal. This means that the withdrawal of consent concerns the future, and not the data processing that took place in the past, in the period between granting and withdrawing consent.

4. The customer has the right to submit to the Seller a request to send his personal data, which the Seller administers, to another personal data administrator, provided that technical and organizational requirements allow for the sending of such personal data.

5. The Seller, without undue delay - and in any case within one month of receiving the request - provides the Customer who submitted one of the requests listed in this paragraph with information about the actions taken in connection with the request, or about a possible extension of the deadline due to the nature of the request or the number of requests, or the reasons for not taking action and the possibility of lodging a complaint with the supervisory authority and using legal protection measures before the court.

6. The use of the rights set out above is free of charge, however, the Seller may charge the Customer a reasonable fee if the presented request or demands are obviously unfounded, repeated or excessive. In such cases, we may also refuse to comply with your request.

7. In order to meet individual requests, the Seller may request specific information from the Customer in order to verify his identity and ensure the use of individual rights. This is a security measure to ensure that personal data is not disclosed to unauthorized persons.

8. The customer whose personal data is administered by the Seller has the right to lodge a complaint with the supervisory authority, in particular in the Member State:

a. your habitual residence,

b. your place of work, or

c. the place of committing the alleged infringement,

if he believes that the processing of personal data concerning him violates the GDPR. The complaint may be sent by post to the address of the President of the Office for Personal Data Protection, ul. Stawki 2, 00 – 193 Warszawa or via e-mail to the following address [email protected].

§ 9. Liability of the Company and filing a complaint

1. The Company, acting with due diligence, cares for the correct operation of the Website, but is not responsible for technical limitations in the possibility of using the Website resulting from the technical condition of the User's Equipment and resulting from a failure of data transmission (internet connection) used by the User.

2. The Company asks you to report any irregularities related to the operation of the Website to the following e-mail address: [email protected].

3. The Company considers the complaints referred to in the preceding paragraph of this paragraph within 7 days from the date of their submission, informing the User about the positive or negative consideration of the complaint, each time giving the reasons for the decision.

4. The User is also entitled to use out-of-court complaint handling methods. In the event of a dispute involving the Consumer, its out-of-court resolution may also be used by the ODR online platform, which is available at:http://ec.europa.eu/consumers/odr/.

§ 10. Final provisions, changes to the Privacy Policy, notifications of changes

1. The Seller reserves the right to change this Privacy Policy, which takes place on the day of posting the new Privacy Policy on the Online Store website. Any significant changes to this Policy will be communicated by the appearance of an appropriate message on the Online Store website.

2. The Seller's contact details are indicated in point 2 of the Glossary of this Privacy Policy.

3. In all matters related to the processing of your personal data by the Seller, please contact us at the following e-mail address: [email protected] or at the telephone numbers indicated in the "Contact" tab on the Website.